Frequently Asked Questions
Everything you need to know about your Pedaltrain gear and orders.
What is the standard shipping time for Pedaltrain products?
We typically process orders within 1-2 business days. Standard shipping within the continental United States usually takes 3-5 business days depending on your location.
Do Pedaltrain boards come with mounting hardware?
Yes, all our pedalboards include professional-grade hook-and-loop fasteners for securing your pedals and zip ties for cable management.
What is your return policy for electronics and accessories?
We offer a 30-day return policy for items in original, unused condition with all packaging. Please note that shipping fees are non-refundable unless the item is defective.
Are Pedaltrain power supplies compatible with international voltages?
Most of our modern power solutions feature universal input voltage (100-240V), but we recommend checking the specific product specifications on the item page before purchase.
How do I know which board size is right for my setup?
We provide a digital 'Pedalboard Planner' tool on our website where you can virtually arrange your pedals to find the perfect matching Pedaltrain model.
Do you offer a warranty on your products?
Pedaltrain offers a limited lifetime warranty against defects in materials and workmanship for our metal board frames, and a one-year warranty for soft cases and electronic components.